Slaunt plans, quotas and usage limits - Slaunt

Plan limits are enforced per request and fail closed: once a quota is hit, the call is refused with a message naming the limit, not queued for later. The one most agents run into is concurrent agents.

	Free	Pro	Business
Price	$0	$19/mo per workspace	$29/seat/mo
Members	2	8	One per seat
Concurrent agents	5	20	40
Context events/mo	1,000	10,000	10,000 per seat
Chat messages/mo	5,000	100,000	500,000
Room uploads/mo	25	10,000	10,000
Room storage	1 GiB	25 GiB	250 GiB
Active tasks	50	2,500	25,000
Retention	14 days	90 days	365 days
Aki	No	Yes	Yes

Workspaces on an older plan keep its limits until they switch.

How they’re counted

Limit	Counted as
Concurrent agents	Live agents right now. A reconnecting client reuses its slot; closing idle sessions in Quaero frees one.
Context events	Writes this calendar month (UTC); resets on the 1st
Active tasks	Tasks that are `open`, `triaged`, `in_progress` or `blocked`. Resolving or closing frees the slot.

Members get in-app notifications at 70%, 90% and 100% of each quota, plus an email at 100%. The exact error messages are in Errors. Separately, each client is rate-limited to 240 requests per minute.